Installation and Login Troubleshooting

Troubleshooting Index

When installing or running the Vue PACS Client from the web, there are a number of dialogs, warnings or errors that may be encountered.

Please see the following table for the complete list of dialogs, warnings, and errors:

Warning / Error	Description
21	Security Warning dialog box for ActiveX
22	Security Warning dialog box for file download
30	Web page redirection problem
40	Protected installation web page
50	Offering optional upgrade
60	Client version is not up to date
901	Initialize general error
902	Server and client version numbers are different
903	Server IP or server HTTP port is incorrect
904	Another version is already running
921	Platform does not support SSE2
922	Operating systems older than WINDOWS XP are not supported
923	VISTA operating system with no Service Pack is not supported
924	Could not find temp dir location
925	Cannot download Masterview.exe
926	Cannot download Masterview.exe.Manifest or [package].Manifest
927	Error while executing MasterView.exe
928	Cannot download Masterview[package].exe
929	Error while executing MasterView[package].exe
941	Error while creating MP com object
942	Cannot create or modify cfg_db.ini
950	In operating system VISTA \ WINDOWS 7 the server web page must be in the “Trusted Sites” list.